PRIVACY POLICY

Electronia (Pty) Ltd respects customer privacy and is committed to handling personal information in accordance with South Africa's Protection of Personal Information Act (POPIA).

Information Collected

We collect customer information necessary to process enquiries, quotations, orders, payments, invoices, deliveries and after-sales support. This may include names, contact details, delivery addresses, company details and transaction records.

Information required to fulfil an order will be identified during the ordering process.

Use of Information

Customer information is used for legitimate business purposes, including processing orders, arranging deliveries, managing payments, providing customer support and meeting legal and accounting obligations.

Information Sharing

Information may be shared with authorised payment processors, delivery companies, local suppliers and international suppliers where necessary to fulfil customer orders.

International transfers of personal information will be handled in accordance with POPIA.

Marketing Communications

Marketing communications will be sent only where permitted by law, including where the customer has provided the necessary consent. Customers may unsubscribe or object to marketing communications at any time.

Data Security & Retention

Electronia will take appropriate measures to protect customer information against unauthorised access, disclosure or misuse. Information will be retained only for as long as reasonably required for legitimate business purposes or legal obligations.

Customer Rights

Customers may request access to, correction of, or deletion of their personal information, subject to applicable legal requirements.

Privacy Enquiries

Email: support@electronia.co.za

Responsible business: Electronia (Pty) Ltd, South Africa.